98k8 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how 98k8 ("98k8," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes the personal information of individuals ("you," "the Member," or "the Player") who access or use the 98k8 online gaming platform available at 98k8.net and all associated subdomains, mobile interfaces, and related services (collectively, the "Platform").

The 98k8 platform serves Filipino players across the Philippines — from Metro Manila and Cebu to Davao, Quezon City, Makati, and beyond. We understand the trust you place in us when you share your personal information, and we take that responsibility seriously. Our data handling practices are designed to be transparent, purposeful, and proportionate to the legitimate needs of operating a regulated online gaming platform in the Philippines.

This Policy applies to all personal data collected through your use of the Platform, including data submitted during registration, KYC verification, payment processing, customer support interactions, and ordinary gaming activity. It does not apply to third-party websites or services that may be referenced on the Platform and are governed by their own privacy policies.

If you are under 21 years of age, you are not permitted to use the 98k8 platform under any circumstances. We do not knowingly collect personal data from individuals below the minimum age requirement.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for the personal information collected through the 98k8 Platform is:

All formal data privacy requests, including requests to access, correct, or delete your personal data, must be submitted in writing to the contact address above. 98k8 maintains a designated Data Protection Officer (DPO) responsible for overseeing compliance with applicable data privacy obligations.

3 Data We Collect

98k8 collects personal data through several channels in the ordinary course of operating a regulated online gaming platform. The categories of personal data we collect are described below.

3.1 Registration & Account Data

When you create an account on the 98k8 platform, we collect the following information to establish and manage your membership:

3.2 Identity Verification (KYC) Data

In compliance with anti-money laundering requirements and PAGCOR-aligned KYC obligations, we may collect and process the following verification documents:

• Government-issued photo identification (PhilSys ID, passport, driver's license, UMID, SSS ID, or Voter's ID)
• Proof of residential address (utility bill, bank statement, or barangay certification dated within three months)
• Selfie photograph with government-issued ID where required for enhanced verification
• Proof of payment method ownership (GCash or Maya wallet screenshot, bank account details)

3.3 Financial & Transaction Data

To process deposits and withdrawals through GCash, Maya, BPI, BDO, UnionBank, Coins.ph, 7-Eleven CLiQQ, and USDT TRC20, we collect and retain:

98k8 does not store full credit or debit card numbers. Payment processing is handled through secure third-party payment processors subject to their own security standards.

3.4 Gaming Activity Data

As a necessary function of operating the platform and maintaining the integrity of our gaming environment, we collect records of your gaming activity, including:

3.5 Technical & Device Data

When you access the 98k8 platform through any device or browser, we automatically collect certain technical information necessary for platform operation, security monitoring, and fraud prevention:

3.6 Communications Data

When you contact the 98k8 support team via live chat or email, or submit a formal complaint, we retain records of those communications including the content of messages, timestamps, and any information you voluntarily provide in the course of seeking assistance.

4 How We Use Your Data

98k8 uses the personal data it collects only for purposes that are directly related to the legitimate operation of the platform, compliance with applicable law, and the delivery of a high-quality gaming experience for Filipino players. Specifically, your data may be used for the following purposes:

• Account Creation & Management: To register your account, verify your identity, and maintain your member profile on the 98k8 platform.
• Age & Identity Verification: To confirm that you meet the minimum age requirement of 21 years and to verify your identity as required by KYC procedures and applicable regulations.
• Payment Processing: To process deposits and withdrawals through your chosen payment method (GCash, Maya, BPI, BDO, UnionBank, Coins.ph, 7-Eleven CLiQQ, or USDT TRC20) and to maintain accurate financial records.
• Platform Delivery & Personalisation: To provide you with access to the full range of 98k8 games and services, and to tailor your experience based on your gaming preferences and activity history.
• Bonus & Promotion Administration: To evaluate your eligibility for bonuses and promotions, track wagering progress, and credit rewards to your account in accordance with applicable terms.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling, administer self-exclusion and deposit limit requests, and fulfil our obligations as a responsible gaming operator.
• Fraud & Security Monitoring: To detect and prevent suspicious activity, account takeover attempts, money laundering, bonus abuse, and any other conduct prohibited under our Terms & Conditions.
• Customer Support: To respond to your inquiries, resolve account-related issues, and handle formal complaints through the 98k8 dispute resolution process.
• Legal & Regulatory Compliance: To meet our obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and PAGCOR regulatory requirements.
• Marketing Communications (with consent): To send you promotional offers, new game announcements, and platform updates via email or SMS, where you have provided explicit consent to receive such communications. You may withdraw this consent at any time.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), 98k8 relies on the following lawful bases for processing your personal information:

• Contractual Necessity: Processing that is necessary for the performance of the member agreement between you and 98k8, including account registration, KYC verification, payment processing, and the delivery of gaming services.
• Legal Obligation: Processing required to comply with applicable Philippine law, including anti-money laundering reporting obligations, PAGCOR regulatory requirements, and tax record-keeping requirements.
• Legitimate Interests: Processing conducted for 98k8's legitimate business interests, including fraud prevention, platform security monitoring, responsible gaming obligations, and service improvement activities, where such processing does not override your rights and interests.
• Consent: Processing of your data for marketing communications and certain non-essential cookies is conducted only where you have provided explicit, freely given consent. You retain the right to withdraw this consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

98k8 does not disclose your personal data to third parties except in the circumstances described below. All third-party recipients of personal data are subject to contractual obligations to handle that data securely and in accordance with applicable law.

6.1 Service Providers

98k8 engages trusted third-party service providers who process personal data on our behalf to support the operation of the platform. These include:

• Payment Processors: GCash, Maya, and banking partners (BPI, BDO, UnionBank) for the processing of deposits and withdrawals.
• Game Providers: JILI, PG Soft, Pragmatic Play, and other licensed game studios who provide the game software accessed through the platform. Game providers receive only the technical session data necessary to deliver game outcomes.
• Identity Verification Services: Third-party KYC and AML screening providers used to verify your identity and screen against regulatory watchlists.
• Cloud Infrastructure & Hosting: Secure cloud service providers who host the platform infrastructure under strict data processing agreements.
• Customer Support Technology: Live chat software providers used to deliver 24/7 customer support.

6.2 Regulatory & Law Enforcement Disclosure

98k8 may disclose your personal data to government authorities, law enforcement agencies, courts, or regulatory bodies — including PAGCOR and the Anti-Money Laundering Council (AMLC) — where required to do so by applicable Philippine law, court order, or valid legal process. Such disclosures are made only to the extent strictly required by law.

6.3 Business Transfers

In the event that 98k8 undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms governing your data in advance.

7 Cookies & Tracking Technologies

The 98k8 platform uses cookies and similar tracking technologies to support platform functionality, maintain session security, and — where you have provided consent — to deliver a personalised experience. The following categories of cookies are used on the Platform:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function and cannot be disabled. They include session authentication tokens, security cookies, and load-balancing cookies that keep you logged in and protect your account during active sessions.
• Functional Cookies: These cookies remember your preferences — such as language settings, preferred lobby view, and responsible gaming tool configurations — to improve your experience on return visits.
• Analytics Cookies: With your consent, 98k8 uses analytics cookies to understand how players navigate and use the Platform, which games are most popular, and where technical issues arise. This data is used in aggregated, anonymised form to improve platform performance.
• Fraud Prevention Cookies: Certain cookies are used to identify unusual behaviour patterns, detect bot activity, and protect the integrity of the gaming environment. These operate on a legitimate interests basis and cannot be disabled.

You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may affect your ability to use the Platform. For analytics and functional cookies, you may withdraw consent at any time by updating your preferences or contacting 98k8 support.

8 Data Retention

98k8 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention principles apply:

• Active Member Accounts: Personal data associated with active member accounts is retained for the duration of your membership and for a minimum period of five (5) years following the closure of your account, in compliance with anti-money laundering record-keeping requirements.
• KYC & Identity Documents: Identity verification documents are retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later, as required by applicable AML regulations.
• Financial Transaction Records: Records of all deposits, withdrawals, and gaming transactions are retained for a minimum of five (5) years for audit, regulatory, and legal compliance purposes.
• Customer Support Records: Records of customer support interactions are retained for a period of two (2) years following the closure of each support case.
• Marketing Data: Where you have provided consent to receive marketing communications, your contact details are retained for marketing purposes until you withdraw your consent or request deletion.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 98k8's internal data disposal procedures. Anonymised data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

9 Your Rights Under Philippine Data Privacy Law

As a data subject under the Data Privacy Act of 2012 (RA 10173), you are entitled to the following rights in relation to the personal data that 98k8 holds about you. To exercise any of these rights, please contact the 98k8 Data Protection Officer in writing at [email protected].

• Right to be Informed: You have the right to be informed that your personal data is being collected and processed, and to be provided with the information set out in this Privacy Policy before or at the time of collection.
• Right of Access: You have the right to request a copy of the personal data that 98k8 holds about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data held by 98k8 without undue delay. For minor account details (such as contact information), corrections can be made directly through your account dashboard.
• Right to Erasure or Blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, where consent has been withdrawn, or where processing is unlawful. This right is subject to 98k8's legal obligations to retain data under applicable Philippine law.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing conducted on the basis of legitimate interests where your individual circumstances justify it.
• Right to Data Portability: Where technically feasible and applicable, you have the right to receive a copy of the personal data you have provided to 98k8 in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe that 98k8 has processed your personal data in a manner that violates your rights under the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).

98k8 will acknowledge all formal data rights requests within 5 business days and will provide a substantive response within 10 business days of receipt. In complex cases, this period may be extended by a further 15 days, with notice provided to you explaining the reason for the extension.

10 Data Security

98k8 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 98k8 platform is encrypted using industry-standard 256-bit SSL/TLS encryption protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Password Security: Account passwords are never stored in plain text. All passwords are processed through a one-way cryptographic hashing algorithm with salting, meaning that even 98k8 personnel cannot view your password.
• Two-Factor Authentication (2FA): 98k8 offers optional two-factor authentication on all member accounts, adding an additional layer of protection against unauthorised account access.
• Access Controls: Access to personal data within the 98k8 organisation is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary to perform their specific job functions, and all access is subject to audit logging.
• Infrastructure Security: The 98k8 platform is hosted on secure cloud infrastructure with firewalls, intrusion detection systems, and regular security patching. Data is backed up regularly to geographically redundant locations.
• Fraud Monitoring: Automated fraud detection systems monitor the platform continuously for suspicious activity, including unusual login patterns, multiple account creation, and irregular transaction behaviour.
• Staff Training: All 98k8 personnel who handle personal data undergo regular data privacy and security training and are bound by confidentiality obligations under their employment agreements.

While 98k8 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for logging out of your account when using shared devices. If you suspect that your account has been compromised, please contact 98k8 support immediately via live chat or at [email protected].

11 Third-Party Links

The 98k8 platform may contain references to third-party services — such as payment processors and game software providers — whose privacy practices are governed by their own privacy policies. 98k8 is not responsible for the privacy practices of any third-party service, and this Privacy Policy applies only to data processed directly by 98k8 in connection with the Platform.

We encourage you to review the privacy policies of any third-party services you interact with through the Platform, particularly payment processors such as GCash and Maya, whose data handling practices are governed by their respective privacy notices and the terms of your account with those providers.

12 Changes to This Privacy Policy

98k8 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Any material changes to this Policy will be communicated to active members via email or through a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this Policy indicates when the current version was last reviewed and approved. Your continued use of the 98k8 platform following the publication of an updated Privacy Policy constitutes your acknowledgment of and agreement to the revised terms.

We recommend that you review this Privacy Policy periodically to stay informed about how 98k8 is protecting your personal information. If you disagree with any changes made to this Policy, you should cease using the Platform and contact 98k8 support to discuss the closure of your account.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 98k8 processes your personal data, please reach out to our Data Protection Officer through any of the following channels:

For formal data subject rights requests (access, rectification, erasure, or objection), please submit your request in writing with sufficient information to verify your identity before we process the request. This step is necessary to protect the security of all member accounts.